Terms & Conditions

Welcome to Char Dham Yatra. By accessing or using our website and travel services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. About Us

Char Dham Yatra is a Uttarakhand-based travel service provider offering pilgrimage tours, travel packages, accommodation, transportation, and guided services across destinations such as Yamunotri, Gangotri, Kedarnath, and Badrinath. These terms govern your use of our website and services.

2. Booking and Reservations

  • All bookings made through our website, phone, or email are subject to availability.
  • A booking is confirmed only after receiving the required advance payment.
  • Full payment must be completed before the start of the tour unless otherwise agreed.
  • You must provide accurate and complete personal information at the time of booking.

3. Pricing

  • All prices listed on the website are subject to change without prior notice.
  • Prices may vary depending on season, availability, and applicable government taxes in Uttarakhand.
  • Any additional services requested during the tour will be charged separately.

4. Cancellation and Refund Policy

Cancellations must be requested in writing via email or WhatsApp. Refund eligibility depends on the timing of cancellation and the policies of hotels, transport providers, and other service partners. We are not responsible for delays in refunds caused by third-party service providers.

Please refer to our Refund Policy page for complete details.

5. Changes in Itinerary

We reserve the right to modify travel itineraries due to weather conditions, road conditions, government regulations, or unforeseen circumstances in Uttarakhand. No refund will be provided for unused services in such cases, but we will try to offer suitable alternatives wherever possible.

6. Travel Documents

Guests are responsible for carrying valid government-issued identification during the journey. For Char Dham Yatra, registration or permits may be required as per Uttarakhand government guidelines. We can assist in the process, but approvals depend on authorities.

7. Health and Safety

Travelers should ensure they are medically fit for high-altitude travel, especially for destinations like Kedarnath and Yamunotri. We are not responsible for any health issues during the trip. Travel insurance is strongly recommended.

8. Responsibility and Liability

We act only as an intermediary between travelers and service providers such as hotels, transport operators, and guides. We are not liable for delays, accidents, loss of belongings, natural disasters, or any events beyond our control. Participation in trekking or adventure activities is at your own risk.

9. Website Use

You agree not to misuse our website, attempt unauthorized access, or copy any content without permission. All website content including text, images, and logos belongs to Char Dham Yatra.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. We do not sell or share your data with unauthorized third parties.

11. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Uttarakhand.